Delivery Information

When do you send orders?

Orders are sent Monday - Friday via a signature required courier to any business or residential address including rural delivery.
For delivery within New Zealand the estimated delivery date is located on the product page

Example: NZ Estimated Delivery: Friday 26 Jan 2018

If you would like your parcel left somewhere without signing ie by the front door, put your instructions in the order notes at checkout.
Please note: Bespoke Mugs cannot accept responsibility for orders delivered without a signature.

Estimated Time - New Zealand

Physical business, residential address No PO BOX

• Usually it's 1 - 3 Business Days from dispatch notification (depending on where you are located)

Estimated time - Within New Zealand
• North Island: 1 - 2 Business Days
• South Island: 2 - 3 Business Days
• Rural Delivery: 2 - 5 Business Days

Price:
$7 Flat Rate Shipping on all orders

Estimated time - Australia

• Usually it's 3 - 10 Business Days from dispatch, however it can take 10 - 14 Business Days.
• Standard Post has limited internal tracking
• Tracking is only available on International Courier items

Price:
From $9 NZD with options for International courier services
$10 NZD FLAT RATE shipping for orders over $100 NZD

Estimated time - USA / UK / Rest of the World

• Usually it's 7 - 10 Business Days from dispatch, however it can take up to 14 - 20 Business Days.
• Standard Post has limited internal tracking
• Tracking is only available on International Courier items

Price:
From $14 NZD with options for International courier services
$25 NZD FLAT RATE shipping for orders over $150 NZD

All orders are sent via New Zealand Couriers, Post Haste (New Zealand ) or Standard International Air Mail unless another option is selected.